Support
Support.
A person on the team answers every message. Here is how to reach us and what to expect.
Effective November 2, 2026 · Questions: hello@belwethr.com
Reach us
Email hello@belwethr.com. We answer within one business day, usually sooner. Include the business name and, if you can, the page you were on.
Signing in
Belwethr signs you in with a link sent to your email address, with no password to remember. If a link has expired, type your address on the sign-in page again for a fresh one. If you were invited and the email has not arrived, check your spam or promotions folder, then write to us.
Connecting and disconnecting systems
Connections are made and removed on the Where it comes from page inside the product. Disconnecting stops Belwethr reading that system at once and removes its stored credentials. You can also revoke Belwethr’s access from the other side, in that system’s own settings.
Your data
To get a copy of your data, correct it, or have it deleted, write to us from the email address on the account. Deletion is complete within 30 days. Our privacy policy has the detail.
Reporting a security problem
If you find a security problem, write to hello@belwethr.com with the subject "Security". Please do not test against other customers’ data. We will acknowledge within two business days and keep you informed.
If something is down
Belwethr runs on Vercel and Supabase. If a page will not load, try again in a few minutes; if it persists, write to us and say what you saw. We will tell you what happened once we know.
Questions about any of this?
Write to hello@belwethr.com and a person on the team will answer, usually the same day.